Question 1

What are the daycare requirements?

Accepted Answer

Every new guest must complete the New Dog Evaluation which is $20 for 2 hours of play.  This allows us to observe the dog in the pack to make sure they are a fit for daycre.  All pets in our daycare program must have all vaccines required (Distemper/Parvo, Bordetella,lepto and Rabies), must be spayed/neutered after 1 year, and pass a Temperament test.

Question 2

Pricing

Accepted Answer

What are the daily rates for playcare? A single half day is $32, and a single full day is $47.Do you offer options for shorter play sessions? Yes! Express Play Sessions  are for 2 hours of play for $15. (Please note that these are sold in packages only)Do you offer discounted rates for multiple days? Yes, we offer bulk packages to help you save money.  You will find this in Paw Partner under Packages Credits.What is the cost of overnight boarding? Boarding is $65 per night, which includes all-day playcare.  (Popular holidays are subject to holiday pricing)

Question 3

What should I bring for boarding?

Accepted Answer

Your Dog's Own Food: Please bring your dog's regular food to keep them on their consistent diet.  Please include feeding instructions to help our staff.  Up-to-Date Vaccine Records: Ensure all of your dog's vaccinations are fully current before their appointment.Any Blankets or Beds to Make them Comfortable: You may bring any blankets, stuffed babies or beds that ensure your dogs comfort.  They will stay in their own assigned kennel for when they rest at night.

Question 4

Do I need to book in advance?

Accepted Answer

Yes, we highly encourage booking your reservations at least the night before.  Last-minute drop-in reservations made with 2 hours or less notice will incur a $10 fee.  For holiday boarding, we recommend booking very early to guarantee a spot and avoid holiday surcharges

Question 5

What should I do when arrive to pick up or drop off my dog?

Accepted Answer

Please remain in the front lobby during all pick-ups and drop-offs.  To ensure safety and a calm environment, we ask that pet parents do not enter the playrooms or the backyard.  Simply ring the bell or call us at 970-258-3400 to let us know you have arrived.

Question 6

What are your vaccination requirements?

Accepted Answer

The health of our pack is incredibly important to us. All dog vaccinations must be fully up to date before any daycare or boarding appointment can begin.  Please add the required vaccines to your profile on Paw Partner:Required vaccines are: LeptospirosisDHPP & DHLPPRabiesBordetellaFlea Prevention (Can be over the counter treatment)

Question 7

What is your policy regarding dog behavior and aggression?

Accepted Answer

Safety for all dogs and our staff is our absolute top priority. Because we maintain a safe environment, we reserve the right to ask any aggressive dogs not to return to our facility.  This is why we require the New Dog Evaulation for all new guests.  Safety for the pack is our top priority.

Question 8

What happens if I am running late for a pick-up?

Accepted Answer

We offer a 15-minute grace period for pick-ups!  If you exceed your scheduled time window, your rate will automatically adjust as follows:  Exceeding a 2-Hour Play window will adjust to the Half Day rate.  Exceeding a Half Day (6+ hours) window will adjust to the Full Day rate.  Please note: If you are more than 15 minutes past closing time, your dog will automatically be boarded overnight until the next day for their safety.

Question 9

Should I bring food for my dog's stay?

Accepted Answer

Yes, please bring your dog’s own food for their stay to keep them on their regular diet.  If you prefer that we provide meals, we are happy to do so! A daily house-food fee will apply.

Question 10

What is your cancellations and refund policy?

Accepted Answer

Boarding: At least 48 hours before the scheduled service.  Daycare: At least 24 hours before the scheduled service.  Cancellations made outside of these windows are not eligible for a refund.

The Hydrant Doggie Playcare

The Playground

Welcome to The Hydrant Doggie Playcare

Where Mind, Body, and Tail Work Together

Our Core Services

🐾 Doggie Playcare

💤 Overnight Boarding

Why Choose The Hydrant?

Ready to Join the Pack?

About The Hydrant

Our Facility: The Best of Both Worlds

Frequently asked questions